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    Home » What to Ask Your Agency of Record Before the Next RFP
    Industry Trends

    What to Ask Your Agency of Record Before the Next RFP

    Samantha GreeneBy Samantha Greene30/10/20269 Mins Read
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    Here’s an uncomfortable number for anyone still running an ad agency the old way: creator-led agencies like VaynerMedia and OLIVER have grown their influencer rosters faster in the past two years than most holding companies have grown their entire digital practice. Agency holding companies are no longer competing with each other. They’re competing with a creator economy that didn’t exist in their org charts a decade ago, and they’re losing ground fast enough to force real structural change.

    WPP and Omnicom, the two giants that used to set the pace for the industry, are now the ones playing catch-up. What they’re changing, and whether it’s fast enough, matters to every brand that still routes creator spend through a traditional agency of record.

    The Pressure Is Real: Creator Agencies Are Winning Budget Fights

    Talent agencies turned creator brokers, CAA and WME among them, have spent the last two years pulling nine and ten figure creator budgets directly out of Madison Avenue’s hands. Brands that once asked their AOR to “find a few TikTok creators” are now going straight to talent representation, boutique creator shops, or building in house teams entirely. Amazon, Visa, and JPMorgan have all staffed internal creator functions rather than routing that work through a holding company network, a shift covered in depth in our piece on in house creator teams.

    That’s the backdrop. Holding companies built their margins on media buying scale and production pipelines. Creator marketing rewards speed, authenticity, and direct relationships, none of which a 90 day campaign approval process handles well. The structural mismatch has been obvious for a while. What’s new is that WPP and Omnicom are finally treating it as an existential problem rather than a line item to patch.

    Creator-first competitors aren’t just taking campaign budgets. They’re taking the operational relationships that used to guarantee holding companies renewal business year after year.

    What WPP Is Actually Changing

    WPP’s response has centered on three moves: consolidating its creator capabilities under fewer brands, pushing AI powered production through WPP Open to cut turnaround time, and quietly restructuring teams to put creator strategists closer to media buying decisions instead of treating influencer work as a bolt-on service.

    The consolidation matters more than it sounds. For years, a single WPP client might work with three or four different agency brands under the same holding company umbrella, each with its own creator vendor list, its own rates, and its own reporting format. That fragmentation made it nearly impossible to negotiate consistent creator fees or maintain compliance standards across a global account. Streamlining that structure is as much about procurement leverage as it is about creative quality.

    WPP has also leaned hard into AI tooling to compress production cycles, a bet that mirrors what most of the industry is doing. Adoption numbers for generative AI in marketing workflows have climbed sharply, but as we reported in our breakdown of AI adoption hitting 93 percent, tool usage hasn’t translated into proportional speed gains yet. Buying the software is the easy part. Rebuilding workflow around it is where most holding companies are still stuck.

    Omnicom’s Playbook: Scale First, Creator Infrastructure Second

    Omnicom took a different route: it went big on scale. The Omnicom-IPG combination created the largest advertising holding company by revenue, and the pitch to clients has been that scale buys negotiating power with platforms, data providers, and yes, creators. More creator relationships under one roof, in theory, means better rates and faster sourcing.

    In practice, scale without structural change tends to slow things down, not speed them up. Bigger organizations mean more layers of approval, which is exactly the problem creator-first shops don’t have. Our earlier coverage of how WPP and Omnicom are restructuring as creator agencies pull share goes deeper on the specific org chart changes both companies have made, including flattening creative approval chains and embedding creator specialists inside media teams rather than siloing them in a separate “social” division.

    Omnicom is also betting on its own talent marketplace infrastructure to compete directly with the creator agency roll ups reshaping the vendor landscape. That’s a defensive move as much as an offensive one. As we covered in our analysis of creator agency roll ups forcing brands to vet vendors harder, consolidation among creator-focused firms is creating fewer, bigger players with more negotiating leverage of their own. Omnicom would rather be one of those players than a customer of them.

    Why This Matters If You’re the One Signing the Contract

    None of this is academic for brand marketers. If your agency of record is mid-restructure, your campaign timelines, point of contact, and even pricing model could shift mid-contract. A few practical questions worth asking your AOR right now:

    • Who specifically owns creator sourcing and vetting on our account, and has that person changed in the last two quarters?
    • Are creator fees being marked up through a restructured production pipeline, and if so, by how much compared to direct booking?
    • What happens to our campaign data and creator relationships if our account team gets reassigned during a reorg?

    Creator fees themselves have been climbing regardless of which agency structure handles them. Our reporting on creator fees climbing 200 percent shows agency margins are already under pressure from rate inflation. A holding company mid-restructure has even less room to absorb that squeeze without passing it to clients, so expect pricing conversations to get sharper over the next few renewal cycles.

    There’s also a growing credibility gap around ROI reporting that restructuring won’t automatically fix. Plenty of agencies, legacy and creator-first alike, still lean on sentiment heavy stats rather than verified outcomes. Our piece on the 77 percent ROI stat that’s more sentiment than proof is a useful gut check before you accept any agency’s performance claims at face value, old guard or new.

    The Risk Nobody’s Pricing In: Compliance and Vendor Sprawl

    Restructuring sounds tidy on an investor call. On the ground, it usually means more vendors, not fewer, at least temporarily. As holding companies spin up creator marketplaces and partner with third party talent platforms to fill capability gaps, brands inherit a longer chain of subcontractors between them and the actual creator posting sponsored content.

    That chain matters for disclosure compliance. The Federal Trade Commission holds brands accountable for creator disclosure failures regardless of how many layers of agency subcontracting sit between the brand and the post. If WPP or Omnicom is routing your creator bookings through a newly acquired boutique shop or a freshly built marketplace tool, ask who’s actually running the FTC disclosure checks and documenting them. “Our agency handles that” isn’t an audit trail.

    Data verification is the other blind spot. Platform reporting discrepancies have already created headaches for marketers trying to reconcile walled garden metrics with independent measurement, a problem detailed in our coverage of the 40 percent of marketers who can’t verify walled garden spend. Add a mid-restructure agency with shifting reporting systems into that mix, and reconciliation gets harder before it gets easier.

    A holding company restructure that improves your pitch deck but doesn’t improve your disclosure audit trail or reporting accuracy isn’t a win. It’s a delayed problem with better branding.

    Where This Leaves Brand Marketers

    Holding companies aren’t going away. WPP and Omnicom still control media buying relationships and data scale that most creator-first shops can’t replicate on their own. But the era where brands defaulted to their AOR for every creator decision is over, and both companies know it. The restructuring underway is a genuine attempt to close the gap, not just a PR exercise, though the two are rarely easy to tell apart from the outside.

    The smarter move for marketing leaders isn’t picking a side between holding companies and creator-first agencies. It’s building a vendor structure that uses each for what they’re actually good at: holding companies for scale, data, and cross-channel integration; specialist creator shops for speed, authenticity, and platform-native relationships. Benchmarking tools and platform data, like those tracked by eMarketer and Statista, can help you sanity check whichever agency’s pitch deck lands on your desk next quarter.

    Global accounts face an added layer of complexity here, since creator strategy that works centrally rarely translates cleanly across markets. Our analysis of how global brands split creator strategy and local execution is a useful companion read if your restructuring agency is promising one global creator playbook. That promise rarely survives contact with local market nuance.

    Frequently Asked Questions

    FAQs

    Why are WPP and Omnicom restructuring their creator capabilities now?

    Both companies are losing creator budget share to talent agencies like CAA and WME, boutique creator shops, and in house brand teams. The restructuring is a direct response to that revenue pressure, aimed at consolidating fragmented creator services, speeding up production with AI tools, and improving pricing leverage.

    Does holding company restructuring mean creator campaign pricing will change?

    Likely yes, though the direction varies by account. Consolidation can reduce vendor markup, but rising creator fees industry-wide mean agencies have less margin to absorb, so some pricing pressure will get passed to clients regardless of internal restructuring.

    Should brands move creator budgets away from holding companies entirely?

    Not necessarily. Holding companies still offer media buying scale and cross-channel integration that boutique creator shops often lack. The better approach is matching vendor type to task: holding companies for scale and integration, specialist shops for speed and platform-native creator relationships.

    What should brands ask their agency of record about creator sourcing?

    Ask who specifically owns creator vetting and FTC disclosure compliance, whether that person or team has changed recently due to restructuring, and how creator fees are marked up compared to direct booking rates.

    How does agency restructuring affect compliance risk?

    Restructuring often adds subcontracted vendors and marketplace partners temporarily, lengthening the chain between brand and creator. Brands remain responsible for FTC disclosure compliance regardless of how many agency layers sit in between, so documentation and audit trails matter more during a transition period, not less.

    Next step: before your next renewal conversation, ask your WPP or Omnicom account lead for a written breakdown of who owns creator sourcing, compliance checks, and reporting on your account today, not who owned it last year. If they can’t answer quickly, that’s your answer about how far the restructuring has actually reached your business.


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    Samantha Greene
    Samantha Greene

    Samantha is a Chicago-based market researcher with a knack for spotting the next big shift in digital culture before it hits mainstream. She’s contributed to major marketing publications, swears by sticky notes and never writes with anything but blue ink. Believes pineapple does belong on pizza.

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