Author: Ava Patterson

Ava is a San Francisco-based marketing tech writer with a decade of hands-on experience covering the latest in martech, automation, and AI-powered strategies for global brands. She previously led content at a SaaS startup and holds a degree in Computer Science from UCLA. When she's not writing about the latest AI trends and platforms, she's obsessed about automating her own life. She collects vintage tech gadgets and starts every morning with cold brew and three browser windows open.
Using AI to analyze and improve your website’s conversion rate is no longer reserved for tech giants—modern tools make advanced…
Customer support and help desk software has revolutionized how businesses interact with their audience, streamlining communication and boosting customer satisfaction.…
Using AI to analyze and optimize your website’s user experience can dramatically improve conversions, engagement, and customer satisfaction. In 2025,…
To succeed in digital marketing, mastering SEO tools for keyword research and rank tracking is essential. These tools provide the…
Using AI to personalize email marketing campaigns at scale has transformed the digital marketing landscape in 2025. Marketers now leverage…
Choosing the right project management tools for marketing teams can significantly impact campaign success, budget adherence, and team collaboration. The…
Leveraging AI to analyze customer support tickets for marketing insights is transforming how brands understand customer needs in 2025. With…
Marketing automation platforms are reshaping how businesses connect with and convert their audiences. These powerful tools help streamline campaigns, deliver…
Using AI to identify and eliminate bias in your marketing campaigns is transforming how brands engage with diverse audiences in…
Customer Relationship Management (CRM) systems for small businesses have become essential for growth, organization, and long-term success. From streamlining customer…