Author: Ava Patterson
Ava Patterson
Ava is a San Francisco-based marketing tech writer with a decade of hands-on experience covering the latest in martech, automation, and AI-powered strategies for global brands. She previously led content at a SaaS startup and holds a degree in Computer Science from UCLA. When she's not writing about the latest AI trends and platforms, she's obsessed about automating her own life. She collects vintage tech gadgets and starts every morning with cold brew and three browser windows open.
Using AI to analyze customer support interactions for training opportunities is transforming how businesses enhance their service teams. Leveraging artificial…
Customer success platforms for SaaS businesses have become essential for driving retention, expansion, and overall growth. As the SaaS ecosystem…
Using AI to optimize website navigation for better user experience is transforming digital landscapes in 2025. Modern AI solutions personalize…
Using AI to optimize website navigation for better user experience is revolutionizing how visitors find information and take action online.…
Understanding user behavior is essential for optimizing websites, and session replay tools have become a go-to solution in 2025. These…
Using AI to analyze user behavior patterns on your website unlocks unique insights into how visitors navigate your digital space.…
Website personalization engines and software have rapidly transformed how brands interact with users, driving relevance, engagement, and conversions. As digital…
Using AI to predict customer churn and identify at-risk users has revolutionized customer retention strategies in industries worldwide. By leveraging…
Using AI to predict customer churn and identify at-risk users has become essential for businesses focused on growth and retention.…
Product analytics platforms have become essential for companies seeking to understand user behavior and drive growth. With options like Mixpanel…