Author: Ava Patterson
Ava is a San Francisco-based marketing tech writer with a decade of hands-on experience covering the latest in martech, automation, and AI-powered strategies for global brands. She previously led content at a SaaS startup and holds a degree in Computer Science from UCLA. When she's not writing about the latest AI trends and platforms, she's obsessed about automating her own life. She collects vintage tech gadgets and starts every morning with cold brew and three browser windows open.
Using AI To Identify Churn Patterns In Community Discussion Data is now a practical way to protect membership revenue and…
Reviewing knowledge management platforms for complex marketing ops matters more in 2025 because teams ship more campaigns across more channels…
Using AI To Personalize Brand Voice For Global Translation Nuance is no longer optional in 2025. Customers expect the same…
Advanced social listening tools have moved far beyond counting mentions. In 2025, they help teams uncover micro-communities, shifting sentiment, and…
In 2025, brands, creators, and city leaders want early signals on what people will wear, eat, watch, and celebrate next.…
Comparing Discord versus Slack for building customer-led communities matters more in 2025 than ever, because community is now a product…
In 2025, naming teams can move beyond gut feel by using AI to analyze the phonetic appeal of new product…
Retail loyalty is being rebuilt around portability, transparency, and real ownership. In 2025, blockchain-based loyalty platforms promise to replace fragmented…
Using AI to automate detection of high-intent sales conversions has moved from “nice to have” to a measurable advantage in…
A Review Of Modern DAM Systems Optimized For Short-Form Video Flows matters in 2025 because teams now ship dozens of…